We Utilize Technology to our advantage and yours.  With over 4,200 verified and regularly updated contacts in our database we are able to get information to our customers instantly. We also utilize Virtual Binders to make sure that all of our customers have up to date information at their fingertips (click here to see how our virtual binders work. Simply scroll to a manufacturer and choose one of the buttons to the right).

 

 

Here are some of the things that our technical abilities allow us to do:

- We have every contact in our database categorized by type. This allows us to get very specific information to just the right user. For example, when there is a new product that may benefit a commercial plumber, that information is sent directly to all of the commercial plumbers in the state. If there is a new spec. sheet or CAD tool for Engineers, then we target just the Engineers.

Here are just a few of the categories we have our customers broken down into: Architects/Engineers, Service Plumbers, Commercial Plumbers, Multi-Family plumbers, Wholesale-Buyers (by territory), Wholesale-Salespeople (by territory), small plumbers, Inspectors, Showrooms, Builders, and more.

- There is a dedicated section at RSL Sales.com for Engineers. Engineers prefer our site to having to spend time trying to navigate all over different manufacturer's sites. There is a specific Engineer section on the RSL Sales website, and it is designed to put all of the information and Engineer may need on one page. In addition to specification sheets, we also have CAD files that allow Engineers to "paste" our product details right into their drawings.

CLICK HERE TO SEE HOW WE MAKE IT EASY FOR ENGINEERS TO SPECIFY OUR PRODUCTS.

- Whenever the need arises, we create "Resource pages". Web pages designed to put tools at a customer's fingertips. For example, when we were successful in getting the Florida Building Commission to adopt new Code Language on grease traps, we created a page that has all of the relevant code information on one page.

CLICK HERE TO SEE FLORIDA GREASE INTERCEPTOR CODE REFERENCE PAGE

Because we maintain our own website, we are able to constantly add new information, and update our site constantly. We never use web-broadcasting services, in order to avoid being classified as spam. We also limit the number of e-mails we send, making sure what we do send is always relevant to that customer. In this way, we make sure that our e-mails are opened, read, and valuable.

When there are pricing updates, all of our Wholesale buyers receive them immediately. We always make certain to follow up any pricing updates with a face to face visit to make sure that the customer understands the pricing increase, and that we are doing everything we can to make sure the increase does not adversely affect our business.

We also have a very strict e-mail confidentiality policy. We NEVER share e-mail addresses we receive with anyone.